Convergence Group

  • Client Relationship Manager

    Job ID
    # of Openings
  • Overview

    Seeking a candidate with an advertising agency background for a direct response ad agency in Wilmington DE!


    • Manages internal clients, provides strategic counsel and assists in business development. Develops and maintains solid client relationships; encourages a collaborative approach with departmental team members.
    • Works with Senior Account Executive to create value added benefits tailored to specific client needs.
    • Seeks advisement from Senior Account Executive in developing overall understanding of client marketing strategies and objectives.
    • Strong relationship builder. Develops and maintains solid client relationships, encourages a collaborative approach with department team members.
    • Educates clients on cost savings and leveraging opportunities aligned with their marketing efforts. Uses marketing and branding experience to create value-added benefits for internal clients.
    • Interprets creative briefs in order to lead communication strategies and implement marketing efforts. Leverages knowledge and understanding of graphic design, creative and production to facilitate effective communication between client and departmental teams.
    • Partners with outside agencies to manage promotional and marketing efforts for all clients. Oversees Traffic Coordinator activities, managing workload, priorities and project planning. Negotiates timelines and ensures all deadlines are maintained.
    • Collaborates on creative development and direction with client, design and production teams.


    Skills and Knowledge Desired

    • Prior traffic experience, with working knowledge of graphic design, production and print
    • Excellent project management and organizational skills, coupled with the ability to multitask effectively.
    • Team player with excellent relationship-building skills. Ability to lead cross-functional teams.
    • Operates effectively in a fast-paced, deadline-driven environment.
    • Adept at crisis management; resourceful and solution oriented.
    • Bachelor’s degree or equivalent experience. Marketing education or background.
    • 3+ years professional ad agency account management experience, preferably including print, direct marketing campaigns, online, TV, and radio.
    • Demonstrated project management skills.
    • At least 1-3 years experience in an internal corporate account team.
    • Working knowledge of Pharmaceutical Regulatory, Legal and Compliance guidelines preferred.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed